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Emotional First Aid Training Program for Peers and Frontline Workers

Emotional First Aid Training Program for Peers and Frontline Workers of the Drug Poisoning Crisis

Content Summary

A transformative program providing frontline workers and peers with practical tools and resources to sustain mental wellness in high-stress environments—be among the first to access this essential training.

National Mental Health Resources

Mental health is a crucial component of overall well-being, particularly for individuals working in high-stress or crisis-driven environments. The following resources offer a variety of support services, including crisis intervention, coaching, self-help tools, and community connections. These services are available to individuals, families, and organizations across Canada.

Please note: These resources are subject to change. If recommending them externally, always confirm they are active and up to date.

 

Crisis and Immediate Support

 

  • Suicide Crisis Helpline: Call or text 988 for 24/7 suicide prevention support.
  • Hope for Wellness Helpline: Call 1-855-242-3310 for 24/7 support available to all Indigenous people in Canada.
  • National Centre for Truth and Reconciliation Residential School Survivor Crisis Line: Call 1-866-414-8111 for support.
  • Kids Help Phone: Phone 10800-668-6868 for 24/7 support for youth up to age 25, with phone, text, and chat options. Will assist those over 25 by connecting them to resources.

 

Local and Community-Based Support

 

  • 211 Line: 24/7 service available in 150 languages to connect you with local mental health and social resources. Dial #211 to phone them.
  • BounceBack(Canadian Mental Health Association): A free skill-building program for youth (15+) and adults to manage mild to moderate anxiety, stress, or depression.
  • Canadian Mental Health Association (CMHA): Provides a wide range of mental health resources, programs, and training available through local branches.

 

Specialized Support

 

  • Strongest Families Institute: Coaching support for children, youth, and families facing mild to moderate mental health issues like anxiety and behavioural challenges.
    • Free self-referral available in:
      • Prince Edward Island
      • Manitoba
      • Newfoundland and Labrador
      • Northern Saskatchewan
      • Northwest Territories
      • Yukon
      • Military/Veteran families
  • Naseeha Mental Health: A confidential helpline for young Muslims and non-Muslims, offering immediate, anonymous support nationwide. Phone 1-866-627-3342 for support.
  • Canadian Hearing Services: Mental health services for individuals with hearing impairments, with support in ASL, LSQ, and more.
    • Toll-Free: 1-866-518-0000
    • TTY: 1-877-215-9530
  • Badge of Life Canada: Offers mental health, PTSD, and peer support for Canadian public safety personnel.

 

Educational and Self-Help Resources

 

  • Anxiety Canada: Provides online resources, self-help tools, and videos for all ages, including CBT programs (some paid options).