Knowledge and Data Analyst

Knowledge and Data Analyst

Position name: Knowledge and Data Analyst – OCS-CoP   
Reports to: Program Manager   
Department: National Training Research and Program Development Department  
Location: National Office - Ottawa, ON or Remote  
Status: Full Time – Temporary Contract (Until October 31, 2023)  

We are seeking a Knowledge and Data Analyst to create, collect data and disseminate a national drug trends alert system through St. John Ambulance’s new Opioid Crisis Support program. This role would be a contract running through to October 31st, 2023. This role could be located anywhere in Canada, but would need to cover the hours of 8:30 – 4:30 pm EST.  

About St. John Ambulance Canada   
St. John Ambulance is a humanitarian organization and is a member of the International Most Venerable Order of the Hospital of St. John of Jerusalem (Order of St. John). This non-profit organization has operated in Canada since 1993 with a mission to improve people’s health, safety, and quality of life through training and community services. St. John Ambulance instructors provide first aid and CPR training to over 500,000 people in Canada each year, and its volunteers provide millions of hours of community service across Canada.    

 About the Opioid Crisis Support – Community of Practice (OCS-CoP) Program   
Funded by Health Canada, St John Ambulance’s Opioid Crisis Support – Community of Practice (OCS-CoP) program is a national initiative with the goal to connect front-line workers, organizations, agencies, and people with lived and living experiences to enable them to share and discuss ideas, challenges and knowledge of current trends and practices in a safe space. They will be able to learn and share resources with one another and to collectively devise a community solution. The three main pillars of the OCS-CoP program consist of, (1) Monthly CoP meetings and networking sessions connecting front-line workers, agencies, community organizations and individuals who work in the field and advocate for and support people who use or have used drugs, (2) social media engagement and knowledge products/resources, and (3) a National Drug Alert system. This position will support the creation and maintenance of St. John Ambulance’s National Drug Alert System. The successful candidate will bring an understanding of the current challenges facing this community and support our efforts in combating the opioid crisis in Canada.  

Knowledge and Data Analyst     

Duties & Responsibilities   

  • Collect, analyze, interpret data on drug trends pertaining to the Opioid Crisis  
  • Conduct a literature review and scan of available data sources and existing drug alert systems  
  • Dissemination of drug trend information to the public via email newsletters and web content on an ad-hoc basis.  
  • Acquiring data from primary and secondary sources and maintaining data systems  
  • Identifying, analyzing, and interpreting trends or patterns in complex data sets  
  • Conduct and advise on statistical analyses of epidemiological data  
  • Analyze data and reporting processes to ensure data accuracy and integrity  
  • Create a database garnering multiple data sources  
  • Organize and present findings in an appropriate and relevant format (presentations, charts, data visualizations) to internal stakeholders 
  • Conduct outreach communications with external organizations and agencies to cultivate partnerships in knowledge-sharing.   
  • Propose new ideas to improve knowledge dissemination processes  
  • Responsible for fostering and maintaining community partnerships with a variety of organizations/agencies within the field. Specifically, those that have pre-existing knowledge of drug trends and drug safety-testing agencies.   
  • Work with a geospatial mapping specialist to develop an online map-based dashboard of arising drug trends nationwide    
  • Adhere to ethics and privacy protocols  
  • Collaborate with other internal team members on cross-functional tasks  
  • Performing other duties as assigned/necessary to ensure the success of this project.   


Required Qualifications   

  • University/college degree in data science, data engineering, statistics, health science, Public Health, epidemiology, or a related discipline   
  • Three (3) years’ recent experience in applied statistical analysis and/or data management  
  • Advanced skills in Microsoft Excel  
  • Basic knowledge and experience in Tableau and PowerBi   
  • Demonstrated ability to work with large databases and multiple data sources   
  • Excellent problem solving and troubleshooting skills   
  • Knowledge of excel, data entry and data analysis tools   
  • Strong experience working with quantitative health-based data   
  • Deep empathy and understanding of the Opioid Crisis in Canada, and those directly and indirectly impacted by the crisis.  
  • A motivation to support your community and work with a non-profit organization   
  • Creative critical-thinker and innovator   
  • Strong verbal and written communication skills in English  
  • Clean Police Record Check (Vulnerable Sector Check)  
  • Space and ability to work and communicate remotely   


Recommended Qualifications   

  • Bilingualism in French or other languages is a definite asset  
  • Experience with geospatial mapping is an asset  


Our Environment    
The Opioid Crisis Support – CoP Team is working to build an inclusive and equitable team that reflects the communities we serve. We encourage applicants to self-identify if you belong to communities that experience systemic barriers to accessing healthcare and social services such as First Nations, Inuit, and/or Métis, Members of Visible Minorities, Persons with Disabilities, 2SLGBTQIA+, Individuals with lived and/or living experience with substance use.  

Remuneration and Benefits    
$65,000 – 70,000 (depending on experience and qualifications) per year plus full benefits for a period from start date to October 31, 2023.   

To apply, please submit your resume and detailed cover letter to by May 11th, 2022. We thank all candidates that apply but only those selected for further processing will be contacted.