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Portal Help

Returning Users

If you have created an account with us on or after May 2021.

Existing Portal Users (prior to May 2021) are NEW users on the NEW SJA website

To gain access to the site, choose NEW user and enter your email address

  •     A one-time use link will be sent to the email address
  •     The system will link your existing account to the new website
  •     Enter a new password
  •     Log in to activate your account.


*Please note that we are still in the process of loading all of the data from our previous system, into the new website. There may be registration and employee information missing from your account. This information will be updated in the coming weeks.

New Users 

To gain access to the site, choose NEW user and enter your email address

  •     A one-time use link will be sent to the email address
  •     The system will link your existing account to the new website
  •     Enter a new password
  •     Log in to activate your account.
NEW SJA.CA Corporate users
  •  Are authorized by the company to transact business on behalf of the company
  • A Corporate user is connected to the account and may book registrations and purchase products on behalf of this one account.
Forgot your Password?

Existing SJA Portal Users:     

  •  Enter the email address to receive a one time use link to reset the existing password.
  •   Access will be updated from the link to reset the existing password, and enter a new password